1. About Sheetlenz
Sheetlenz is a spreadsheet analytics and intelligence platform operated by Forin Tech Private Limited. Sheetlenz allows users to connect Google Sheets and upload Excel or CSV files to generate analytics dashboards, insights, and AI-powered answers based on their data.
Forin Tech Private Limited
2. Information We Collect
We collect information that is necessary to provide, maintain, secure, and improve Sheetlenz.
2.1 Account and Registration Information
When you create or use a Sheetlenz account, we may collect information such as your name, email address, authentication information, and other account-related details.
2.2 Spreadsheet and Business Data
When you connect a spreadsheet or upload data to Sheetlenz, we may process the information contained in those files or spreadsheets in order to provide analytics, dashboards, AI-powered answers, and related services.
2.3 Google Sheets Information
If you connect your Google Sheets account, Sheetlenz may receive access to spreadsheet information that you authorize through Google's permission system.
We only use the permissions necessary to provide the functionality you request.
2.4 Excel and CSV Uploads
If you upload Excel or CSV files, we process the uploaded information to generate analytics, dashboards, insights, and AI-powered answers.
2.5 Usage and Technical Information
We may automatically collect information about how you interact with Sheetlenz, including device information, browser type, IP address, operating system, pages viewed, features used, and other technical information.
2.6 Cookies and Similar Technologies
Sheetlenz may use cookies and similar technologies to maintain sessions, remember preferences, understand usage, improve performance, and provide security.
3. How We Use Information
We may use collected information to:
- Provide and operate Sheetlenz.
- Create dashboards, analytics, insights, and AI-powered answers.
- Authenticate users and maintain account security.
- Process uploaded files and connected spreadsheets.
- Improve product functionality and user experience.
- Monitor system performance and security.
- Communicate with users about the service.
- Comply with applicable laws and legal obligations.
4. AI and Automated Processing
Sheetlenz may use automated processing and artificial intelligence to analyze spreadsheet and business data and generate dashboards, insights, summaries, and answers to natural-language questions.
AI-generated results are based on the data provided by the user and may not always be accurate, complete, or suitable for making important business decisions.
5. Data Ownership
You retain ownership of the data you upload to or connect with Sheetlenz. Sheetlenz does not claim ownership of your spreadsheet or business data.
6. Confidentiality
We treat customer data as confidential and use it only as necessary to provide and improve the Sheetlenz service, comply with legal obligations, protect our systems, and enforce our agreements.
7. Information Sharing and Disclosure
We may share information only where reasonably necessary for the operation and protection of Sheetlenz.
Service Providers
We may use trusted third-party service providers for hosting, infrastructure, authentication, analytics, security, email delivery, payment processing, and other operational services.
Legal and Regulatory Requirements
We may disclose information when required by law, regulation, court order, governmental request, or to protect our legal rights, users, or systems.
Business Transfers
Information may be transferred as part of a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction.
8. We Do Not Sell Your Personal Data
Sheetlenz does not sell your personal information or customer spreadsheet data to third parties.
9. Data Retention
We retain information only for as long as reasonably necessary to provide the service, maintain legitimate business records, comply with legal obligations, resolve disputes, and enforce agreements.
10. Data Deletion
You may request deletion of your account and associated personal information by contacting us.
Certain information may be retained where required by law or where reasonably necessary for legitimate business purposes.
11. Data Security
We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.
However, no online system can be guaranteed to be completely secure.
12. Your Responsibility for Data
You are responsible for ensuring that you have the necessary rights and permissions to upload, connect, process, or otherwise use data through Sheetlenz.
13. Children's Privacy
Sheetlenz is not intended for children who are under the age required to independently consent to data processing under applicable law.
We do not knowingly collect personal information from children in violation of applicable laws.
14. International Data Processing
Your information may be processed or stored in countries other than your country of residence where our service providers or infrastructure are located.
15. Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including rights to access, correction, deletion, restriction, objection, or portability.
16. How to Exercise Your Rights
To exercise applicable privacy rights, contact us using the information provided in the Contact Us section.
17. Account Security
You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you believe your account has been compromised.
18. Third-Party Services and Links
Sheetlenz may integrate with or link to third-party services. Their privacy practices are governed by their own policies, and we encourage you to review those policies.
19. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Changes will become effective when the updated policy is made available through the Sheetlenz service or website.
20. Legal Basis for Processing
Where applicable, we process personal information based on contractual necessity, legitimate interests, consent, legal obligations, or other lawful bases permitted by applicable law.
21. Business and Enterprise Users
Where Sheetlenz is used by an organization, the organization may control the business data processed through the service. Users should direct requests relating to such data to their organization where appropriate.
22. Marketing Communications
We may send service-related communications. Where permitted by law, we may also send promotional communications, and you may opt out of such communications.
23. Analytics and Product Improvement
We may use aggregated or de-identified information to understand product usage, improve Sheetlenz, identify trends, monitor performance, and develop new features.
24. AI Output and Data Accuracy
AI-generated answers, summaries, analytics, and recommendations may contain errors or inaccuracies. Users should independently verify important results before relying on them.
25. No Unauthorized Commercial Use of Customer Data
We do not use customer spreadsheet or business data for unrelated commercial purposes without authorization.
26. Data Breaches and Security Incidents
If we become aware of a security incident affecting personal information, we will take reasonable steps to investigate, mitigate, and provide notifications where required by applicable law.
27. Governing Law
This Privacy Policy is governed by the laws applicable to Forin Tech Private Limited, subject to applicable privacy and data protection laws.
28. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, contact us at:
contact@sheetlenz.com
29. Acknowledgement
By using Sheetlenz, you acknowledge that you have read and understood this Privacy Policy.